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I can't take a Photo in Horizon Mobile

Learn how to change the permissions of your Horizon Mobile App for iOS/Android

If you are unable to take a photo in Horizon Mobile, it is likely due to your app permission settings.

To change this setting on iPhone/iPad:

1) Go to the Settings app.

2) Scroll down until you see Horizon Mobile & tap it.

3) Switch the Camera position to on (green). (Fig .1)

4) Also ensure that Photos is set to 'All Photos'.

Fig. 1

ios

To change this setting on an Android Phone/Tablet:

1) Go to the Settings app.

2) Scroll down until you see Horizon Mobile & tap it.

3) Switch the Camera position to on (green). (Fig .2)

4) Also ensure that Storage is enabled.

Fig. 2

Android