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I can't take photos on Horizon Mobile

In Horizon Mobile on iOS, if you can't take a photo, please ensure that your Horizon Mobile Permissions are changed.

To access this on your iPhone or iPad, go Settings, followed by Horizon Mobile.

On Photos, click Never then change it to Read and Write & click to go back.

Also ensure that Camera is set to On.

If you are still unable to take Photos, please contact Horizon Support at 1-800-268-7070 ext. 259 or submit a support ticket.